Well Hello There!
Questions about your dog, an order, or stocking us in your store? Tell us what you need and we'll come back to you within one business day, Monday to Friday.
ColtHead of Customer Service and Product Approval. He reads every message. Shelley types the replies.
Huntsville, AL 35801Message us first to arrange a time
What Can We Help With?
Pick a reason so your message lands with the right person straight away.
Faster Than The Form
Photos help most with skin and coat questions. Send them straight to us on WhatsApp and we'll usually answer the same day.
Open WhatsAppFollow The Pack
@coltswooffacebook.com/coltswoofDMs are open on both. Market dates go up there first.We're At Seven Markets A Week
Huntsville, Nashville and Chattanooga. Pre-order online and pick up free at the stall.
See market datesQuick Answers
Within one business day, Monday to Friday. Weekends we're usually at a market, so those messages get answered Monday.
We ship within 48 hours and email tracking as soon as it leaves us. Send your order number and we'll chase it for you.
Yes, by appointment at Woodview Drive SE in Huntsville. Message us first so someone's there. Free market pickup is the other option.
Tell us the breed, age and what's bugging them and we'll recommend honestly, including telling you when nothing we make is the answer.
We do. Pick the wholesale reason above, tell us your store and location, and we'll send our trade sheet.
That's what the form is for. Ask us anything about ingredients, sourcing or your dog.
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